Terms of Use

1Who we are

AdventureLive (adventurelive.me, its web app and its trip pages) is made and run by Cross Constellation, in South Africa (“we”, “us” and “our” in these terms). It’s part of the livedot family: Windline is for cycling, RunFast is for running, AdventureLive is for adventures, and livedot.me brings them together. Windline and RunFast have their own terms. These are AdventureLive’s.

To reach us, email hello@adventurelive.me. The help centre at adventurelive.me/help explains each feature.

2Your account

You can open a trip page without an account. To plan trips, link trackers, name home contacts or choose a livedot address, you need one. Someone following a trip shared with People I approve signs in too, to ask to follow.

• How you sign in. With Google, or with your email and a password. When you use your email, we send a 6-digit code to confirm it’s yours. If you use Google, Google’s own terms apply to that sign-in.
• Your own name. Use your real first and last name. Followers see it on your trips, so don’t use someone else’s name, a brand’s or a made-up one.
• Accurate details. Keep your name and email address correct. We send important messages there.
• One person per account. Don’t share yours, and don’t make one for someone else.
• Age. You must be 13 or older. If you’re under 18, you need your parent’s or guardian’s permission: they agree to these terms with you, and they’re responsible for how you use AdventureLive.
• Keep your sign-in safe. Don’t share your password, and tell us straight away if you think someone else has got into your account. You’re responsible for what happens on your account, unless it’s our fault or it happens after you’ve told us (see section 14).

You can delete your account yourself at any time: see Deleting your account.

3Your livedot address

A livedot address, livedot.me/yourname, is one easy link across the livedot family. On AdventureLive, it opens your trip while one of your trips is live and Findable. livedot.me’s addresses, which we call handles, are shared by Windline, RunFast and AdventureLive, and the same rules apply in all three.

• We control handles. We run livedot.me, and every address on it is ours to manage.
• A handle is a licence, not property. When you choose one, we give you a personal, limited permission to use it while you have an account and keep to these terms. You get no ownership, trademark or other right in the name.
• It can’t be sold or passed on. You can’t sell, rent, swap, transfer or give away a handle, or offer to. Any attempt has no effect, and we may take the handle back.
• One handle per person, across the livedot family.
• Names we keep back can’t be chosen: club and organiser pages, well-known events, brands, sponsors and sport’s governing bodies, our own names (such as livedot, Windline, RunFast, AdventureLive, ProLend and Cross Constellation), the words livedot.me uses for its own pages, and offensive words. A name being available doesn’t mean it’s free of other people’s rights.
• We may refuse, take back or reassign a handle for impersonation, a better claim to the name (such as a trademark, an event’s name or a person’s own name), claiming names to hold or sell them, inactivity, breaking these terms, or when the law requires it. Where we can, we’ll email you first and say why. For impersonation, an offensive name, someone’s safety or a legal claim, we may act straight away and tell you afterwards. For inactivity, we’ll email you at least 30 days before, and signing in keeps it.
• Changing it. You can change your handle at most once every 30 days. Your old link keeps working for 30 days, and no one else can claim the old name for 90 days.
• Deleting your account stops your handle at once, and no one can claim it for 90 days.
• It’s easy to guess. Anyone who knows your handle can open it. To keep a trip off it, choose Link only or People I approve for that trip.

4Never rely on it in an emergency

Please read this part carefully. AdventureLive lets the people at home follow you and see the weather where you are. It isn’t a safety, rescue or emergency service, nobody watches it for you, and it must never be what you rely on in an emergency.

• Positions can be late, wrong or missing. They depend on your tracker, its battery, its satellite or phone signal and its tracking interval, on Garmin’s and SPOT’s own services, and on our servers and our providers. We read an inReach at most every 4 minutes and a SPOT at most every 2½ minutes, so a dot can be minutes or hours old. A dot that stops moving doesn’t mean someone is in trouble, and a dot that’s moving doesn’t mean they’re fine.
• Alerts and emails can be late, wrong or never arrive. A HELP email depends on your tracker’s feed carrying the message, on our servers, and on email delivery and spam filters. Weather alerts depend on forecasts that can be wrong (section 7).
• An SOS isn’t ours. Your tracker’s SOS goes from the device to Garmin Response (inReach) or SPOT’s emergency response centre. They alert rescue services and tell the emergency contacts you set with Garmin or SPOT. AdventureLive plays no part in that. Set up your tracker’s emergency contacts with Garmin or SPOT before you go, and know how its SOS works.
• In an emergency, use your tracker’s SOS, or call the local emergency number (112 from a mobile phone in South Africa and many other countries). If you’re at home and think someone you follow is in danger, call the emergency services where they are, their tracker’s emergency service, or the people running their expedition or event.
• Only track yourself, or someone who has clearly agreed to it (for a child, as their parent or guardian). Never use AdventureLive to track, find or approach someone who doesn’t want you to.

5Your trackers

You can link a Garmin inReach (through its MapShare page), a SPOT (through its shared page feed) and Garmin LiveTrack (through your own AdventureLive address, which Garmin emails).

• Yours to link. Link only a tracker you carry, or one whose owner has agreed. Linking it, with its MapShare name, feed ID and any password, lets us read it for you.
• When we read it. Only while one of your trips is live, and once when you choose Link and test it. Never on other days, and never more often than every 4 minutes for an inReach or every 2½ minutes for a SPOT.
• Their services, their terms. Garmin and SPOT run your tracker’s service, its plan, its coverage and its emergency service. Their own terms apply, and what your plan charges (for example, for a message) is between you and them.
• It doesn’t replace your tracker. AdventureLive reads what your tracker’s feed shares. It doesn’t change your device or your Garmin or SPOT account. Removing a tracker removes it from AdventureLive, not from Garmin or SPOT.
• Feeds change. If Garmin or SPOT changes or stops a feed, we may not be able to read it until we’ve caught up, or at all.

6Home contacts

You can name up to 5 home contacts, with their names and email addresses.

• Ask them first. You must have each person’s permission to give us their name and email address, and to have us email them. Tell them what our email means and what you’d like them to do if it comes.
• When we email them. When your SPOT sends HELP on a trip, and again if you cancel it. If you type a message with words like “hurt” or “injured” on a trip, they get it too, marked as a message that may need attention. If Garmin’s feed ever shows an inReach emergency, we tell them as well, but Garmin’s shared map usually leaves emergencies out, so never count on us for one. Repeats within 30 minutes don’t send more emails.
• An email isn’t a rescue. Your home contacts decide what to do. Nobody at AdventureLive acts on it, and section 4 applies in full.
• Followers never see your HELP messages or these emails.

7The weather

• Where it comes from. Forecasts come from Apple Weather. Waves, swell, sea temperature and currents come from the Copernicus Marine Service. Wind and temperature at height, and the freezing level, come from NOAA’s GFS model. Typical weather for dates beyond the forecast comes from ten years of Copernicus ERA5 records. Safety alerts, timings and readings for your kind of trip are our own calculations from that data.
• A guide, never a guarantee. Weather changes, forecasts disagree, and you may move at a different pace or time from the one we plan with. A forecast, an alert or a typical month can be wrong, sometimes by a lot. No alert doesn’t mean it’s safe. Where a source doesn’t answer, its readings are left out.
• Your judgement decides. Check official forecasts and warnings, listen to your guides, skipper, organisers and local knowledge, and decide for yourself whether, when and where to go.
• Weather by message to an inReach is a short summary in 160 characters. It can be late or wrong like any forecast, each message costs what your Garmin plan charges, and it’s never for an emergency.

Forecasts: Apple Weather and its data sources. Generated using E.U. Copernicus Marine Service Information. NOAA GFS through UCAR’s THREDDS service. Typical weather contains modified Copernicus Climate Change Service information; neither the European Commission nor ECMWF is responsible for any use made of it.

8Trips, followers and who can see you

• You choose who sees each trip: Findable (anyone with your link, and listed in AdventureLive’s Live now while you’re out), Link only, or People I approve. You’re responsible for who you give your link to. Turn off my trip link stops it working for everyone.
• What followers see is your name, the trip and its legs and routes, where you are and the line you’ve travelled, when you were last seen and by which tracker, the check-ins you send, and the weather where you are. Never your email address or your tracker’s details.
• People I approve means followers sign in and ask, and you see their name and email address to decide.
• If you follow someone, use what you see only to follow and support them. Don’t share their link with people they wouldn’t want to have it.

9What you share

What you add is yours: your trips, their names and notes, the routes you upload or bring in, and the messages you send from your tracker.

• You keep it. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, adapt (for example, to draw a map from a route) and show it, only as needed to run and protect AdventureLive and to show it to the people your choices allow. The licence ends when you delete it or your account, apart from copies other people already have and anything the law requires us to keep.
• Only share what you may. Add only routes and words you have the right to use.

Don’t share anything that’s unlawful, defamatory, hateful, harassing, threatening, sexually explicit or violent; that infringes someone else’s rights; that gives away another person’s private information without their consent; or that’s spam or harmful code. We may remove anything that breaks these terms or the law.

10Using AdventureLive fairly

Use AdventureLive for what it’s for: planning trips and letting people follow them. Don’t:

• link or read a tracker feed that isn’t yours without its owner’s permission;
• scrape or collect data from AdventureLive in bulk, by hand or by machine, except as our robots.txt allows;
• use our weather, maps, pages or links to build or feed another product, or resell them, without our written permission;
• make automated or fake accounts, or accounts for other people;
• interfere with AdventureLive: overload it, get around its limits or privacy settings, probe or test its security without our written permission, or get into accounts or data that aren’t yours;
• copy, change or take apart our code, except as the law allows;
• track, stalk, harass, threaten, impersonate or spam anyone;
• use our names or logos to suggest we endorse you, without our permission;
• break the law, or help anyone else to.

11Strava and other services

• Strava is optional, and only for bringing your saved routes in as legs. Strava’s own terms apply to your Strava account. The livedot family connects to Strava as one app, livedot, so Strava’s screen says livedot. What AdventureLive reads is in our Privacy Policy.
• Ride with GPS and komoot. When you paste a link, we read that route as the service shares it. Their own terms apply.
• Garmin, SPOT and Google. Your tracker’s service and Sign in with Google are theirs, under their own terms (sections 2 and 5).

12Free, thanks to our sponsor

• AdventureLive is free for everyone, thanks to our sponsor, today ProLend. Sponsors may appear on our pages. If you tap through to one, its own terms and privacy apply, and we aren’t responsible for its products or services. Sponsors receive no information about you.
• We may change, add or remove features, or stop offering AdventureLive. We’ll tell account holders about big changes, and where we can we’ll give at least 30 days’ notice by email before we close it.
• If we ever charge for something, we’ll show you the price and the terms before you pay. You’ll never be charged without choosing to pay.

13Our service and our content

• Ours: AdventureLive, our names (AdventureLive and livedot), logos and designs, the maps and pictures we draw, our alerts and our words belong to us or to the people we license them from. You may use them as AdventureLive lets you, for example to share a trip’s link.
• Other providers: maps come from OpenFreeMap and OpenStreetMap contributors, terrain from AWS Terrain Tiles, and the imagery on our own pages from Esri, Maxar and Earthstar Geographics. Their own terms and credits apply to their parts. Garmin, inReach and SPOT are trademarks of their owners.
• Ideas: if you send us suggestions, we may use them without owing you anything.

14What we’re responsible for

Please read this part carefully. It limits what we’re responsible for, and asks you to accept the risks of your adventure.

• Adventures have real risks. Oceans, mountains, deserts, ice and long remote routes can lead to serious injury or death. AdventureLive doesn’t remove or reduce those risks. You take part at your own risk, and you’re responsible for your own safety, your equipment and your own decisions.
• Provided as it is. We take care to make AdventureLive accurate and reliable, but we provide it free, “as is” and “as available”. We can’t promise it will always work, or that positions, alerts, emails or the weather will be right, on time or complete.
• What we aren’t liable for. As far as the law allows, we aren’t liable for loss or harm that comes from: relying on a position, an alert, an email or the weather; a tracker, its maker’s service or its emergency service; what other people share or do; a sponsor’s products or services; a handle we take back or reassign under these terms; what happens on your account before you tell us someone else has got into it, unless it’s our fault; things outside our reasonable control, such as outages at our providers, satellite networks or mobile networks, or your tracker’s battery or signal; or indirect loss, such as lost profits, opportunities or data.
• The services we rely on. Some features use other companies’ services, such as Garmin, SPOT, Strava, Apple Weather and Google. As far as the law allows, and on their behalf: they give no warranties of any kind about AdventureLive, and they aren’t liable to you for any indirect, consequential, special or punitive damages. Your own agreement with any of them still applies.
• A limit. Where we are liable and the law allows a limit, our total liability to you for all claims together is R1,000, or what you paid us in the 12 months before the claim, if that’s more.
• What we never limit. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for our gross negligence, fraud or deliberate wrongdoing, or for anything else the law, including the Consumer Protection Act, doesn’t let us limit or exclude.

Rights you can’t give up. Nothing in these terms takes away or limits the rights you have under South Africa’s Consumer Protection Act, POPIA or any other law that can’t be excluded by agreement, including the consumer laws of the country where you live. If a law means part of these terms can’t apply, that part applies as far as the law allows, and the rest still applies.

15Ending your use

• You can stop using AdventureLive, and delete your account, at any time.
• We may suspend or close an account, remove what you’ve shared, or take away a handle, if you seriously or repeatedly break these terms, if the law requires it, or to protect someone’s safety. Where it’s fair and safe to, we’ll tell you first and why, and give you a chance to put it right. If you think we got it wrong, tell us and we’ll look again.
• When an account closes, what it held is deleted as our Privacy Policy describes. The parts of these terms that are meant to last, such as sections 9, 14 and 17, keep applying.

16Changes to these terms

We may update these terms, for example when we add features or the law changes, and we’ll update the date at the top. If a change is significant, we’ll email account holders at least 14 days before it takes effect, unless it has to happen sooner for legal or safety reasons. If you don’t agree with a change, you can stop using AdventureLive and delete your account. If you keep using it after a change takes effect, the new terms apply.

17The law and disputes

• These terms are governed by the law of the Republic of South Africa.
• If something goes wrong, tell us first, at hello@adventurelive.me, and we’ll try to put it right.
• You can also complain to the National Consumer Commission or the Consumer Goods and Services Ombud, about privacy to the Information Regulator, or go to a South African court that has jurisdiction. If you live outside South Africa, you can also use the consumer bodies and courts of the country where you live, where its laws allow.
• These terms, with our Privacy Policy and any extra terms these terms point to (such as Garmin’s, SPOT’s or Strava’s for your accounts with them), are the whole agreement between you and us about AdventureLive. If we don’t enforce a part straight away, we can still enforce it later. We may transfer these terms to a business that takes over AdventureLive, and we’ll tell you if we do; your rights under them stay the same.

18Contact

• Who runs AdventureLive: Cross Constellation, in South Africa.
• Email: hello@adventurelive.me. Notices to us, including legal notices, go by email to that address.
• Website: adventurelive.me, with the help centre at adventurelive.me/help.
• Codes of conduct: Cross Constellation doesn’t subscribe to any code of conduct.
• Price: AdventureLive is free, so there’s no payment, delivery, return or refund.