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Home contacts for HELP

The people we email if your tracker sends HELP, and who is told about an SOS.

In Home contacts, name up to 5 people. Tell them you’ve named them, so they look out for our email.

If your SPOT sends HELP while you’re on a trip, each of them gets an email with the time, the place on a map, and your trip’s page. If you cancel it on the device, they get a short email saying so. Repeats within 30 minutes don’t send more emails.

An inReach emergency reaches them only if Garmin’s feed shows it, and Garmin’s shared map leaves SOS points out. So don’t count on our email for an SOS.

If you type a message with words like “hurt” or “injured” on a trip, they get it too, marked as a message that may need attention. Followers never see any of it.

Who is told about an SOS

An SOS goes straight from your device to Garmin Response (inReach) or SPOT’s emergency response centre. They alert local rescue services, and they tell your tracker’s own emergency contacts: the ones you set with Garmin or SPOT. Set those up before you go. They’re the people told about an SOS.